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Analyzing Infinity Insurance For 2023

Dec 05, 2023 By Susan Kelly

For drivers who need help becoming insured with conventional firms, Infinity auto insurance may be an attractive option. Nonstandard vehicle insurance for high-risk drivers has been Infinity Insurance's focus since the company's 1955 founding in Birmingham, Alabama.

Therefore, Infinity may be able to provide auto insurance to those who have been declined by other companies owing to factors such as a DUI conviction, a bad driving record, or a high number of claims.

Although Kemper Insurance acquired Infinity in 2018, it continues to do business under its original name in California; its other locations have moved to the Kemper Auto brand. This implies that whereas Kemper is available everywhere, Infinity is only present in California.

Prices For Infinity Auto Insurance

Data analytics firm Quadrant Information Services reports that annual rates for full-coverage auto insurance in the United States average $2,014, while those for liability-only insurance average $622. Your specific insurance needs will result in a higher or lower premium than the national average.

The annual premium for full coverage at Infinity is $2,075, and the compensation for minimal coverage is $694, which is much more than the national average. Infinity's somewhat higher-than-average rates reflect that it caters to California's high-risk drivers.

How Your Driving Record Affects Your Infinity Auto Insurance Premiums

Your driving record is one of over a dozen rating variables used by insurance companies to set your premium. Your premium may be impacted in many ways, depending on the information in your motor vehicle report (MVR) and comprehensive loss underwriting exchange (CLUE).

Car Insurance Rates By Age From Infinity

In most states outside Hawaii and Massachusetts, insurance firms can include a driver's age when determining a policyholder's rate. The fatal crash rate for drivers aged 16–19 is over three times that of drivers aged 20 and up, according to the statistics.

Discounts On Infinity's Auto Insurance

While Infinity may not be the most affordable option, it does provide standard discounts such as those for being a responsible driver, paying in full, or moving to Infinity vehicle coverage. There may be limits on who qualifies for deals and what those discounts may be used for. Infinity agents can be contacted for further information.

Infinity Automobile Tools And Benefits

When comparing estimates, consider whether the additional benefits of one provider may be more appealing to you than the others. All drivers, not just Infinity owners, have access to the Infinity Driver Club's emergency roadside service. A yearly membership fee is not required; participants need to pay for the services they use.

Customers with Infinity plans can also take their cars to any shop in the Kemper Repair Network. You are free to bring your car wherever you choose, but if you get it serviced at a shop that is part of Kemper's network, the work will be covered by the company's warranty for as long as you keep the vehicle.

Home Insurance With No Limits

Homeowners can get Infinity coverage from a group of unrelated insurance agencies. Unlike the leading house insurance providers, Infinity does not underwrite its policies and does not offer multi-line discounts.

Customers interested in learning more about Infinity's homeowner's insurance options may contact the company's service department. Because Infinity does not act as the insurer for its home insurance plans, it isn't easy to specify the precise forms of coverage offered.

An online explanation of the home insurance policy's coverage alternatives also needs to be online. Standard homeowner's insurance plans often provide at least some minimal protection for the insured's home, additional structures, personal belongings, and liability.

Unlimited Levels of Satisfied Customers

Comparing premiums is only part of selecting the best auto insurer. Bankrate analyzes and interprets third-party customer satisfaction rankings for those consumers for whom service is a top priority.

Our team employs various methods, including J.D. Power ratings, to analyze this key indicator. Knowledge of the knowledge that analytics firm J.D. Power performs annual research measuring customer satisfaction in the insurance market is helpful here.

It surveys policyholders, collects the results, and assigns a satisfaction rating out of 100 to each insurance provider. In J.D. Power research, a firm may have a maximum score of 1,000.

Auto Satisfaction Levels At Infinity

Infinity has a high NAIC Complaint Index score of 14.33, which is very high for a business. Based on these numbers, the NAIC gets far more complaints about Infinity than it does about other comparable-sized insurance providers.

While things look slightly brighter when looking at consumer satisfaction with Infinity's auto insurance, the company's 8.27 score on the private passenger complaint index suggests things are still not looking great. Although Infinity was left off J.D. Power's 2022 U.S. Auto Insurance Study, its parent company Kemper was included.

Among California-based companies, Kemper came dead bottom, with a customer satisfaction rating of just 748 out of 820.

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